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Certificate in Security Operations
Programme Structure
Programme Schedule

 
Programme Structure

Core Modules

1. Handle security incidents and services1
2. Provide guard and patrol services1
3. Handle counter-terrorism activities

Elective Modules2

Vocational Skills

4. Demonstrate first aid and CPR skills3
5. Assist in the evacuation of premises
6. Manage disorderly conduct and threatening behaviour
7. Conduct security screening
8. Conduct crowd and traffic control
9. Perform access control and alarm incident management
10. Provide people protection services
11. Perform covert retail security
12. Minimize retail theft and loss
13. Deploy dogs for security patrol3
14. Provide mobile patrol services
15. Perform security operations within legal framework

Generic Skills

16. Handle customer enquiries and requests
17. Provide GEMS Service (SE WSQ4, Operations)
18. Communication and Relationship Management (ESS5, Operations)
19. Problem Solving and Decision Making (ESS5, Operations)
20. Workplace Safety and Health (ESS5, Operations)


1 Mandatory module for licensing
2 Individual may take either all modules from Vocational Skills category or a combination of modules from both Vocational and Generic Skills categories, capped at a maximum of one module from the Generic Skills category.
3 Individual is to take the nationally recognised tests to get credit exemption for these modules
4 Service Excellence Workforce Skills Qualifications
5 Employability Skills Systems