Core Modules

1.	Conduct security survey Covers the process of conducting a security survey which requires defining survey objectives, conducting the survey to identify and assess security and other risks against survey objectives, documenting and presenting survey findings to the client and carrying out a post-survey audit.
2.	Manage security operations Covers the skills and knowledge required to manage security operations which involves acquiring and allocating resources, monitoring and adapting operational plans, and reviewing and reporting operational performance.
3.	Plan and develop security risk control measures Covers the process of planning for security risks such as assess potential security risks, prepare action plans, develop risk control measures and prepare security risk management plan.
4.	Manage security agency within legal framework Covers the skills and knowledge to help the security manager interpret legal and licensing requirements to operate security agency, implement agency’s rights and obligations as employer of security personnel, implement agency’s obligations to client’s intellectual property, analyse legal implications in common premises where security personnel are deployed and apply understanding of security agency’s legal powers, rights and responsibilities at work.
5.	Manage security risk control measures Covers the process of managing security risk control measures such as co-ordinate tasks and functions, implement security risk control measures, monitor security risk control measures and present report.

Elective Modules

Vocational Skills

6.	Develop a manpower deployment plan Involves analysing security operational plan to ascertain the nature of client’s security needs and existing security systems. Carry out site surveys and liaison with client to finalise and confirm terms of reference so that operations order can be prepared and the manpower deployment plan developed.
7.	Prepare and submit tender for security services Involves identifying tender criteria, assessing own capacity and viability for tendering exercise, estimating cost of manpower, equipment and other overheads, gathering quotations from suppliers, identifying factors which may affect meeting clients requirements and reviewing information for accuracy and preparing tender documents, checking tender documents for accuracy and lodge tender document within stipulated timeframe.
8.	Manage recruitment and selection of security personnel Covers all aspects of employment of staff relevant to managers who are not human resource specialists. It ensures that managers engage in manpower projection and recruitment of better quality of staff.
9.	Achieve work effectiveness in security environment Encompasses the skills and knowledge required in determining work priorities, planning & completing work tasks, monitoring own work performance and develop and maintain professional development.
10.	Manage and resolve conflict in security environment Covers the skills and knowledge required to manage conflict through understanding of conflict issues,  negotiating resolution and resolving conflict issues.
11.	Manage performance of security personnel Covers the skills and knowledge to manage subordinates, identify performance targets for key results areas and provide regular feedback and coaching on performance.
12.	Manage security business Involves identifying, setting and developing business objectives, communicating goals and values and reviewing objectives, calculating revenues and expenditures, determining profitability and developing long and short term strategies and reviewing and establishing programs and functions, identifying tasks and activities, maintaining documentation and communicating objectives and processes to persons involved.
13.	Develop marketing strategy for security business Involves identifying and analysing market opportunities, preparing growth strategies with capacity, assess viability of market opportunity, costing benefit of additional service, prioritising communication objectives, determining marketing activities, preparing financial statements, identifying partnership and setting target and evaluating opportunities, planning of activities, communicating performance indicators to persons involved, collecting and reviewing feedback.
14.	Develop budgets and financial plans for security business Covers the skills and knowledge required to analyse strategic and operational plans, develop revenue, expenditure and capital investment proposals and build agreements with staff for budgets and financial plans.
15.	Implement budgets and financial plans for security business Covers all significant aspects of financial management such as the preparation of users of budgets and financial plans through communication and training, consistent monitoring of budget performance with early intervention when required, communicating budgets and financial plans within an organization, monitoring and controlling activities against plans and reporting the outcomes of the financial plans.
16.	Manage security emergencies (under development)

Generic Skills

17.	Communication and relationship management (ESS1, Managerial) Equips the security manager with the skills and knowledge to interact effectively in the workplace, provide excellent customer service to delight the customer, negotiate and resolve conflict to achieve “win-win” solutions, guide and lead others in the workplace.
18.	Workplace safety and health (ESS1, Managerial) Equips the security manager with the skills and knowledge to establish, maintain and evaluate organisation’s workplace safety and health system, establishing and maintaining  the system for the workplace safety and health system, establishing and maintaining participation and consultation for the management of workplace safety and health, establishing the organisation’s risk management procedures, maintaining the organisation’s risk management procedures and evaluating the organisation’s workplace safety and health system, policies, procedures and programmes.
19.	Lead a customer focused organization (SE WSQ2, Managerial) Equips the security manager with skills and knowledge to develop a customer focused strategy, communicate the organisation’s customer service objectives, values and standards to stakeholders, translate customer focused values into desired behaviour, demonstrate and reinforce commitment to customers and evaluate and improve personal customer focused leadership.
20.	Manage service operations (SE WSQ2, Managerial) Equips the security manager with skills and knowledge to plan to meet internal and external customer requirements, ensure the delivery of quality service and monitor and review customer service.

1		Employability Skills Systems
2		Service Excellence Workforce Skills Qualifications

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